OneTravel launches Opal with voice enabled features on its Android app
February 25, 2015 — OneTravel announced today the launch of Opal™, a personalized, voice-activated travel agent, on its mobile app. Travelers can now, using their mobile device’s built-in microphone, interact with Opal just like they would with a regular customer service agent and the voice-activated agent can help them book flights, search schedules, and more.
OneTravel Android app users can now search for flights by tapping the microphone icon on the flight search screen and interacting with Opal using their voice. Opal can search more than 450 airlines on OneTravel, ask for missing search criteria or details, read between the lines using context clues, knowing whether a traveler is flying one way or roundtrip, and finally, direct travelers to OneTravel’s customer service if needed.
“OneTravel prides itself on the highest quality of customer service and an unparalleled level of cutting edge technical innovations,” said Werner Kunz, chief operating officer at Fareportal, the parent company of OneTravel, as well as CheapOair. “With the introduction of the first voice integrated flight search in the industry, we’re proud to offer both to our OneTravel app users.”
Voice integrated flight search is easy for travelers to use. Users tap the microphone to start interacting with Opal using phrases like “I need to book a flight from New York to Chicago for next Monday.” Opal asks for any missing information and once she has all the information, such as origin, destination, departure and return dates, she initiates the search instantaneously. To modify the search the user can either key-in or speak the changes.
OneTravel is a leading online travel booking site offering travel deals for today’s savvy traveler looking for quality and value. Launched in the mid-nineties in a barn in Pennsylvania, OneTravel is now recognized in the US and internationally for providing one-stop shopping for all travel needs: millions of cheap flights including business and first class, hotel deals, car rentals and cheap vacation packages to top destinations throughout the world. For the best value in travel visit OneTravel.com, or call 866-794-6049.