Sr. Engineer (System Access and Configuration Management)

People are at the core of Fareportal. We are one of the fastest growing travel technology companies in the world; our portfolio of travel brands, including flagship product CheapOair, receive over 100 million visitors annually.

We are seeking a Senior Engineer who will manage project goals, contribute to product strategy and help define best practices. The right candidate will join a self-sufficient offshore team responsible for developing and maintaining components of a complex proprietary e-commerce platform that drives the air travel industry. The right candidate will also have opportunities to collaborate with teams in NY and other locations around the world.

Roles and Responsibilities

  • Install, configure & manage SCCM components.
  • Configure SCCM tool for servers & end points.
  • Produce asset inventory reports in SCCM.
  • Manage privilege accounts in AD.
  • Manage Identity and access management tools and processes.
  • Manage Domain Group Policies.
  • Work on administrating O365 email environment.
  • Microsoft Azure and Intune deployment and management.
  • Work on proof of concepts for new tools, technologies.
  • Deploy IT security tools and monitor their performance.
  • Develop troubleshooting SOPs and other documentation.
  • Suggest improvements in patch management, tracking application assets.
  • Strong problem-solving and trouble-shooting skills.
  • Recommend improvements in technologies and processes to increase availability & uptime.
  • Work on new projects, upgrades and any other IT related activities to ensure that the IT infra meets the business needs.
  • Willing to do rotational shifts, 24 x 7.
  • Ensure timely follow up with cross-functional teams via e-mails, phone calls and Microsoft Teams. 
  • Problem management (Review incidents for elimination/reduction).

Desired Candidate Profile

  • 4-5 years of work experience on Servers, End user computing devices, IT infrastructure management tools.
  • Professional certifications (MSCE, MCP, MCSA).
  • Excellent knowledge of Active Directory and Group policies.
  • Strong understanding of IT security policies and practices.
  • Experience with server diagnostic, monitoring and analysis tools.
  • Understanding of Microsoft Server OS.
  • Sharp troubleshooting skills.
  • Ability to work independently.
  • Aptitude for learning new technology, interest in professional development.
  • Quick learner and able to deal with a wide range of issues.
  • Strong analytical skills and able to collate and interpret data from various sources. 
  • Bachelors Degree in Computer Science, Information Systems, Engineering, Business or technical discipline.
  • Certification such as MCITP, MCSE, MCP will be an advantage.
  • Strong Technical Skills in desktop hardware, OS and applications support.
  • Good communicator with a natural aptitude for dealing with people.
  • Should be a team player.
  • Quick learner and able to deal with a wide range of issues.
  • Good analytical skills and able to collate and interpret data from various sources
  • Ability to assess and prioritize faults and respond or escalate accordingly.
Job Category: SCCM
Job Type: Full Time
Job Location: India

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